We quietly received notice last week that the United States Postal Service (USPS) would no longer be accepting mail from bulk mail processors on Saturdays in two of our locations (Central NJ and Chicago). This wasn't a formal bulletin, it was sort of buried in the back of some other document and arrived less than a week prior to the USPS implementing the change. This won't affect delivery of mail, just acceptance from large processors.
I blogged earlier this year (see here) about some changes that I thought might save the USPS some money and it's nice to see the USPS taking some actions. However, I was a bit alarmed at how they sort of snuck this through. Bulk mailers represent a huge revenue source for the USPS. We prepare very "clean" mail that allows the USPS to do their job very efficiently. We are likely the most profitable part of the USPS business (which after losing several billion last year, is saying something). If we were to roll out a change to the Billtrust customer base that negatively affected a customer's business, you could be sure we would be as far out in front of the issue as possible.
Instead, the USPS gives their most profitable customers almost no notice and very little time to plan for the impact. Not a great way to run a business.
Fortunately, we were able to come up with some contingency plans with some other USPS locations. We are also about to open our fifth and sixth and print/mail facilities so the impact on our customers will be negligible. Still, it would be nice for maybe a courtesy heads up.
It's good that you blog this changes happen,i will share this links to my friends and for sure they will enjoy reading this like me.
missy
Posted by: courier philippines | October 02, 2009 at 12:51 AM